Repairs and Services

If your enquire assistance, you can be sure that we will provide qualified support in the fastest possible time. We take service very seriously and always give top priority to your questions and problems. Our aim is to ensure that you receive the support you require at all times.
 
Service contracts
Safeguard your mass spectrometer against damage: You will find that our service and maintenance contracts offer great value for your money.
 
Relocation logistics
Our specialists will transport your mass spectrometer to the location of your choice, making sure that it arrives there without a scratch. We guarantee you the same specifications after the move as before.
 
Technical advice
We offer you qualified advice and support, by telephone or on-site, to help you sort out problems, such as incorrect measurements or deviations, as soon as they occur.

Repair Service
The reliable and cost-saving alternative to replacement. We repair and maintain all GC/MS components at our workshop in Bremen. We then return the parts you have sent, complete with a warranty.
 
Electronics
Our electronics specialists test, analyse and repair the defective boards you send to us. Before returning them to you, every board is calibrated according to the manufacturer's specifications.
 
Pre-vacuum and high-vacuum pumps
Our precision engineering workshop repairs pumps from Pfeiffer, Edwards and Alcatel, using only the respective original spare parts.
  
Filament repairs
Our strength is the quality of our repair service. After approx. 5-8 working days you receive your original cathode back from us.
 
Welding (incl. spot-welding) and cleaning
If a lens or connector has broken off, we carry out the necessary repairs. We also clean dirty ion sources and inlet systems according to the manufacturer's specifications.